Discover first-hand experiences from people and organisations who train with us. Showing how our programmes support progress, stronger coaching capability, and meaningful development toward personal and organisational goals.
Thanks to Raechel Ford who was our fabulous facilitator for the ICC Academy Coaching Programme. We had to complete this programme online given the current restrictions and what a wonderful job Raechel did in keeping the sessions interesting. The material is a great mix of theory and practical.
Edith Sykes
Chief People Officer, Zespri
On the ICC Academy course I gained a broader set of tools and techniques and developed flexibility in my coaching style through observing and practising. The 70/20/10 rule of development was definitely fulfilled on this course. Raechel was generous with her time and resources and her passion for her job comes through
Mary DeFraites
Director, People & Organisation, PwC
There have been a handful of times in my life where I have worked with someone who has changed me forever. How lucky I am to have had the opportunity of working with Raechel twice! I am so grateful for the chance to do the level two ICC Team Coach Training having thoroughly enjoyed the level one Foundation Coach Training course.
Emma Kirkman
Business Owner, Anywhere Culture
I wish I had the opportunity to take this course sooner; Raechel was masterful in her approach and kept everyone engaged and on track, not easy in a virtual environment. The ICC Academy course was highly collaborative, interactive and worthwhile. I would highly recommend it to anyone wanting to build their coaching skills.
Janice McNab
General Manager, Tradestaff
The ICC Academy Course was the best professional development I have been a part of. It has taught me new theory and embedded new skills through great group and 1 on 1 workshop exercises, plus observational feedback. From this experience I feel confident to take my coaching forward for the service of others.
Peter Edgar
Sales Manager, Delegat Wines
Most of my confidence in my coaching skills came from this course, the content and activities allowed me to challenge myself and see improvement. The practical application and self-reflection sessions were the most rewarding activities. To run a virtual session with this level of content while keeping up engagement.
Grace Kowalenko
Learning & Development Professional
This course was such a great experience - it was insightful, fun and super empowering. I really appreciated how easy the material was to learn and how practical it is for everyday use. I've not only picked up solid coaching skills, but the practice sessions also helped me work through some of my own stuff, which was an unexpected bonus! Raechel was absolutely amazing and created such a safe and supportive space, and I'm so grateful for that.
Samantha Ineleo
2Degrees
When I started the course, I was fairly agnostic on coaching, but I have to admit that I have been pleasantly surprised and would have to say that it's probably been one of the most beneficial and enjoyable courses I've done. Raechel is a brilliant facilitator and I'd highly recommend this to anyone who's keen to learn coaching skills.
Graham Strong
Otago Innovation
This was a fantastic course for building my skills and competencies as a coach. It also equips you with tools and techniques to dig digger personally as well. Raechel's teaching style contained a great mix of theoretical & practical learning along with group work. Raechel has a professional and warm manner and is 100% committed to helping us all on our coaching journey. I have felt inspired to explore the world of coaching more - both professionally and personally.
Jane White
Ministry for the Environment
I genuinely love how ICC Academy have crafted something so practical and impactful; the frameworks are easy to apply and I can already see how valuable they’d be across the many roles I hold, both personally and professionally.
Tania McGovern
Fire and Emergency NZ
The ICC coaching program has had a great impact on my beliefs, sense of purpose, and sense of value. My life and career are profoundly better for it and it is the immeasurable ripple that it has had as I apply my beliefs and experiences inside and out of work that make the bigger difference.
Cy Lochead
Inland Revenue
What an amazing course, thank you so much for all the effort and energy put towards making this a fantastic learning environment. I feel like this course not only teaches amazing skills but just by the nature of the course you end up leaving having coached yourself / having been coached in almost every area of life - making it a full on and wonderful experience. I feel like I have gained fantastic coaching skills as well as developed myself as a person!
Ashleigh Ruiterman-Warner
2Degrees
This course has taught me so many skills that I can use every day in my interactions with whanau, friends and colleagues. The course offers the perfect blend of practical learning, theory, and hands-on group activities. The learning sessions were engaging, insightful, and a whole lot of fun. Connecting with people from diverse backgrounds and experiencing real-life coaching sessions were key highlights for me. To our amazing trainer and coach Raechel, tena koe e hoa. I am grateful to have had you as my kaiako (teacher) for this course.
Levi Reti Kaukau
Rabobank
I absolutely loved taking part in this course - I have learnt so much from Raechel and from the rest of the cohort. I've come to realise that this is an area I'm passionate about and am excited to see where it leads me. I've already been raving about this course to my friends and colleagues and would love to take part in further training with Raechel/ the ICC in future - couldn't recommend it highly enough. Thank you!!
Jovita Stellmacher
Palmerston North City Council
This coaching programme was amazing. I came into the course having heard good things about it but not fully knowing what to expect. I found it to be very formative and deeply life-giving, for me personally as well as equipping me with the tools to help others. Raechel is a warm and gifted teacher who shares knowledge brilliantly as well as models coaching at a high level. The format of working together as a cohort is effective and collegial.
Peter Bargh
Kurahautū
Suzanne Cross
Executive Coach, Suzanne Cross Consulting
Discover first-hand experiences from clients who have trusted us with their projects. From personal stories to measurable results, these testimonials highlight the real impact our work has made across different people, industries, and goals.
Bridget Winstone-Kight
PWC Director - PWC
Jonas Steen
Marketing Manager - Delegat Limited Global
Ursula Oxnam
Human Resources, Westpac
Samantha Eyres
Organisational Development Manager, Auckland University
Introducing the The Coaching Hub
Our new online space to learn, connect, ask questions, explore coaching tools, and grow alongside other coaches and leaders.
