Testimonials | ICC Academy

Happy Clients

Discover firsthand experiences and insights shared by our valued clients.

Bridget Winstone-Kight

PWC Director - PWC

Jonas Steen

Marketing Manager - Delegat Limited Global

Ursula Oxnam

PWC Asia/Pacific ESG Upskilling - PWC

Maya Ali Yazdi

Marketing Manager - Grow NZ Business

Samantha Breen

PWC Organisational Development Advisor - PWC

Suzanne Cross

Humankind Chief Experience Officer - Human Kind

“The ICC Academy was a great coaching programme, expertly facilitated virtually by Raechel Ford. The knowledge, the tools, the interactive style and the participants created an amazing learning environment that led to increased competence and confidence. I highly recommended this course.”

Edith Sykes

Chief People Officer, Zespri

This programme was an exceptionally valuable development experience for me, in all aspects of my life and my cohort was a fabulous bunch to learn with and from. It was an inspiring, fun and supportive environment. Raechel's guidance was amazing and in addition to her coaching expertise, I loved her energy, clarity and relaxed but focused manner. It was an amazing learning experience!

Peter Benfell

General Manager Business Services, GNS Science

Thanks to Raechel Ford who was our fabulous facilitator for the ICC Academy Coaching Programme. We had to complete this programme online given the current restrictions and what a wonderful job Raechel did in keeping the sessions interesting. The material is a great mix of theory and practical elements and very effective method of using tools / resources and techniques through the coachee and coaching exercises. Thanks again Raechel for making this a great experience.

Emma Brown

Head of HR Business Partnering, NZ Post

I am so pleased that this class was recommended to me. I now know why they said it was the best coaching course on offer because it is! I now feel confident that I am going to be able to coach a person effectively.

Ella James

Training Consultant, McDonald's NZ

Team coaching has been a wonderful addition to my skills as a team leader, facilitator, coach and board member. This has been incredibly valuable for working virtually where you have to be intentional about how you connect to deepen trust, to bring together the ideas and contributions from diverse individuals.

Ursula Oxnam

Director, Organisational Development, PWC

An amazing coaching programme which empowered me with tools and techniques to begin coaching from workshop one. The virtual facilitation was not at all a barrier to deep connection and collaboration with the cohort, and Raechel has truly mastered the art of being a virtual coach trainer. It was a slick operation but also full of heart, support and positivity. The skills learned will stay with me throughout my career and influence how I live my life.

Alison Cooper

Chief People Officer, Stats NZ

On the ICC Academy course I gained a broader set of tools and techniques and developed flexibility in my coaching style through observing and practising. The 70/20/10 rule of development was definitely fulfilled on this course. Raechel was generous with her time and resources and her passion for her job comes through. I am now in my happy place where I can help others succeed through coaching – it has been great to add this string to my bow.

Mary DeFraites

Director, People & Organisation, PwC

There have been a handful of times in my life where I have worked with someone who has changed me forever. How lucky I am to have had the opportunity of working with Raechel twice! I am so grateful for the chance to do the level two ICC Team Coach Training having thoroughly enjoyed the level one Foundation Coach Training course.

Emma Kirkman

Business Owner, Anywhere Culture

I wish I had the opportunity to take this course sooner; Raechel was masterful in her approach and kept everyone engaged and on track, not easy in a virtual environment. The ICC Academy course was highly collaborative, interactive and worthwhile. I would highly recommend it to anyone wanting to build their coaching skills.

Janice McNab

General Manager, Tradestaff

The ICC Academy Course was the best professional development I have been a part of. It has taught me new theory and embedded new skills through great group and 1 on 1 workshop exercises, plus observational feedback. From this experience I feel confident to take my coaching forward for the service of others.

Peter Edgar

International Sales Manager, Delegat Wines

I really enjoyed the ICC Foundation Coaching course and Raechel’s training style – her knowledge of coaching is evident and also her passion. There’s no one better to learn this skill from.

Karl Patterson

Planning & Performance Manager, Fire and Emergency NZ

Most of my confidence in my coaching skills came from this course, the content and activities allowed me to challenge myself and see improvement. The practical application and self-reflection sessions were the most rewarding activities. To run a virtual session with this level of content while keeping up engagement is not an easy task, though Raechel made it look effortless.

Grace Kowalenko

Learning & Development Professional, 2degrees

A colleague of mine had been on this program and I could see the change and was really impressed so I decided to do it myself. There were things I could apply straight away in my job as a manager with coaching the staff that were working with me. It has been life changing for me to be with people who all want the same thing – to grow others through coaching.

Liz Huckerby

Human Resources Director, NZ Defence Force

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